Metaplane is designed to store no sensitive customer information and as little sensitive data about our customers as possible. SOC 2 report and Data Process Addendum available upon request.
Metaplane is built on top of Amazon AWS and Salesforce’s Heroku PaaS. Our servers are hosted in the U.S. and we only work with cloud providers whose datacenters are SOC 2 and ISO 27001 certified.
Metaplane uses recent TLS versions for all connections from your browser to our app, our servers to your data tools, and internally between our own services. Metaplane encrypts its own databases at rest.
Metaplane only accesses aggregate metadata, such as row counts, freshness, and summary statistics. No sensitive customer information is retrieved or stored.